The Internet of Things is revolutionising our homes

The Internet of Things is revolutionising our homes While the Internet of Things provides us with some extraordinary innovations, not too long ago it seemed absurd that a phone could connect to the internet. Yet due to innovation, the device can now be used as a remote control for your home. This article seeks to [...]

By | 2019-08-19T10:01:21+00:00 August 26th, 2019|All News|

6.4 Million businesses STILL rely on ISDN

Does your business still rely on ISDN? Once-upon-a-time, ISDN was the bees' knees as far as business communications were concerned. ISDN, which stands for Integrated Service Digital Network, was a new technology brought into service by BT back in 1986. It is a circuit-switched system that enables the transmission and receipt of both voice and [...]

By | 2019-08-19T09:35:28+00:00 August 23rd, 2019|All News|

IoT opportunities for your transport and logistics business

IoT opportunities for your transport and logistics business Technological advancements have provided different sectors with exciting and fantastic innovations. One of the common buzzwords you may have probably heard of is the Internet of Things (IoT). With many IoT trends coming up, it is increasingly becoming commonplace to find its application in gaming, education, healthcare, [...]

By | 2019-08-19T09:26:30+00:00 August 22nd, 2019|All News|

The ISDN decline and worthy replacement options

The ISDN decline and worthy replacement options. The decline of ISDN BT has given Integrated Services Digital Network (ISDN) users up to 2025 when the services will be terminated after decades of application across many businesses in the UK. ISDN was introduced as a channel for the digital transmission of services such as voice and [...]

By | 2019-08-19T09:03:01+00:00 August 19th, 2019|All News|

A beginner’s guide to the Internet of Things

A beginner's guide to the Internet of Things There is no doubt that the Internet of Things has made a real impact. This is especially true in the business world where it can help firms to work in a more streamlined, efficient manner. While you may have heard of the IoT though, you may still [...]

By | 2019-07-08T10:46:53+00:00 July 8th, 2019|All News|

4 ways 5G can benefit your business

4 ways 5G can benefit your business 5G technology is fast revolutionising the corporate and industrial landscape as we know it. From smart buildings to retail, education to entertainment and transport to healthcare, 5G deployment is accelerating the world's journey towards a complete digital transformation. And with the internet of things shaping consumer needs every [...]

By | 2019-05-21T15:50:08+00:00 May 31st, 2019|All News|

Will artificial intelligence help eliminate telecoms fraud?

Will artificial intelligence help eliminate telecoms fraud? The single biggest threat to the telecoms industry is fraud, costing the profession an estimated £22 billion in 2017 alone, according to the Communications Fraud Control Association. As well as having a huge impact on finances, this level of fraud can also majorly affect an industry’s reputation. When [...]

By | 2019-02-19T10:02:31+00:00 February 19th, 2019|All News|

3 call centre mistakes that drive customers away

3 call centre mistakes that drive customers away In a modern economy where unique technological solutions are being applied to age-old problems, the success of a business depends more than ever on its ability to enhance customer experience through innovative new methods. One area that is ripe for an increased focus on technology that improves [...]

By | 2018-12-17T10:36:13+00:00 December 31st, 2018|All News|

How to base your phone system around the ‘customer journey’

How to base your phone system around the 'customer journey' Understanding what your customers want is key for your business. Regardless of how good your business model is, or how much money you have invested into your customer services call centre, your business will not be successful unless you understand what the customer wants, needs [...]

By | 2018-10-18T11:57:17+00:00 October 19th, 2018|All News|

Web RTC – Join the digital revolution

Web RTC - join the digital revolution Do you need a way to streamline the service you offer to customers? Or are you looking for a way to maintain an edge over your competitors? Let Web RTC help and join the digital revolution within business. What is Web RTC? All sectors within business are undergoing [...]

By | 2018-07-27T12:10:39+00:00 July 30th, 2018|All News|