ISDN: Why is it being switched off, and could it impact your business?

ISDN is a communication method, primarily using pre-existing telephone lines, that allows telephone lines to transmit more than just voices from person to person. More specifically, ISDN allows packets of data to be transferred between parties on the network. This network was the original high-speed internet service and has lasted for over 30 years. Recently, [...]

By | 2020-02-03T13:36:04+00:00 February 27th, 2020|All News|

Upgrade your call or contact centre with cutting-edge Cloud-based Avaya IP Office software

Is your call or contact centre in need of an upgrade? If it is and you don't take prompt action, your callers will become frustrated, and your business will suffer as a result. Perhaps it's time for you to be considering a new solution, something like Avaya PBX, Gamma Horizon or Wildix Web RTC? Call [...]

By | 2019-10-28T10:44:07+00:00 October 30th, 2019|All News|

How to make your call centre very profitable

How to make your call centre very profitable Call centres are part of most big businesses. Yet many business leaders are sometimes rueful of the costs involved in running a contact centre and often think they are a profit drain. That is one of the reasons why so many businesses have outsourced call centres to [...]

By | 2019-03-18T11:08:25+00:00 March 18th, 2019|All News|