How to make your call centre very profitable

How to make your call centre very profitable Call centres are part of most big businesses. Yet many business leaders are sometimes rueful of the costs involved in running a contact centre and often think they are a profit drain. That is one of the reasons why so many businesses have outsourced call centres to [...]

By | 2019-03-18T11:08:25+00:00 March 18th, 2019|All News|

Telecoms and GDPR – What will change?

Telecoms and GDPR - What will change? Businesses across the country which handle data are in the process of readying themselves for the impact of the incoming General Data Protection Regulation (GDPR) legislation. Companies in the telecoms industry, or organisations which routinely use telecoms communication in their day-to-day business, will need to take into account [...]

By | 2018-01-29T11:35:30+00:00 February 1st, 2018|All News|