Many business owners will have heard of VoIP by now and be aware of what it is. You may also have heard of using hosted Avaya IP Office which is a VoIP system based in the Cloud, rather than on-site. Although VoIP is not a new way of handling your telecommunications now, you may still [...]
One of the most popular telecommunications platforms is still the Avaya IP Office. Whether you go for the hosted version or an on-site set-up, it delivers outstanding features to help any business work more efficiently. One piece of news that may have caught your eye this year though were headlines saying 'Avaya withdraw ADI licencing' [...]
Radius Payment Solutions, the Group behind a range of innovative fuel card, telematics, telecoms and insurance products has acquired business telecommunications company, Reliance Networks. This news comes following a suite of acquisitions for Radius, which earlier this year was recognised as one of the UK’s largest private companies and ranked 19th in the 2019 Sunday [...]
All business owners know that technology moves at a fast pace and that keeping up is key to remaining competitive. While VoIP telecoms systems are a well-known way of doing this now, you should also think about using a Web RTC telecoms solution like Wildix in your organisation too. Web RTC stands for Web Real [...]
Most businesses will now be familiar with the Avaya IP Office telecommunications system. The original IP Office uses on-site VoIP technology to help users communicate better and it is packed full of awesome features. The world of telecoms is always progressing though, and this means that you could now decide to use hosted Avaya IP [...]
Web RTC refers to an open-source programming interface that was first introduced in 2011 by Google. It brings several benefits to the developer, integrator and user, which have not been available in past collaboration and communication platforms. Web RTC features benefits that propel it past current video and VoIP systems. Below we explore some of [...]
The BT announcement that ISDN would be switched off by 2025 did not come as a complete shock for those who have been paying attention to the trends in tech and technological improvement. For many businesses, the focus now remains on how to improve the business going forward to make it ready for the new [...]
The world of telecommunications is always progressing with new products or technology pushing it forward. This can be seen in recent time with the development of the hosted Avaya IP Office solution. You may have already heard of the original Avaya IP Office system which offers premium features and VoIP technology to help businesses communicate [...]
Is your call or contact centre in need of an upgrade? If it is and you don't take prompt action, your callers will become frustrated, and your business will suffer as a result. Perhaps it's time for you to be considering a new solution, something like Avaya PBX, Gamma Horizon or Wildix Web RTC? Call [...]
The balance between business and security with the Internet of Things The Internet of Things (IoT) is a network of devices, vehicles and appliances with embedded software and network connectivity to be able to connect with one another and exchange data. This is a huge opportunity for businesses, but there are inherent security risks. More [...]
