4 ways 5G can benefit your business

4 ways 5G can benefit your business 5G technology is fast revolutionising the corporate and industrial landscape as we know it. From smart buildings to retail, education to entertainment and transport to healthcare, 5G deployment is accelerating the world's journey towards a complete digital transformation. And with the internet of things shaping consumer needs every [...]

By | 2019-05-21T15:50:08+00:00 May 31st, 2019|All News|

What does the ISDN switch off mean for your organisation?

What does the ISDN switch off mean for your organisation? One key thing that all successful businesses must do is plan strategically for the future. Perhaps the biggest change coming up in business telecommunications for many is the ISDN switch off announced by BT. This is planned for 2025 and will see BT turn off [...]

By | 2019-05-21T15:54:22+00:00 May 21st, 2019|All News|

Are smartphones essential for the modern work force?

Are smartphones essential for the modern work force? Over the last decade, workplaces have embraced digitisation at a higher rate than ever before, covering a range of areas from finance to document management. However, when it comes to business telecommunications, companies need to consider the changing workforce and the use of smartphones. Traditional communication methods [...]

By | 2019-04-09T09:48:53+00:00 April 24th, 2019|All News|

Firewall As a Service – the key benefits

What are the business benefits of FWaaS? Your business firewall is essential for network security, irrespective of the size of your company. If your IT team struggles with continual firewall maintenance, or constantly needs to call in your managed firewall contractors, then upgrading to FWaaS (firewall as a service) could well be the solution you [...]

By | 2019-03-18T11:33:37+00:00 March 26th, 2019|All News|

Could a cloud-based phone service improve your business?

Could a cloud-based phone service improve your business? Many businesses are unlocking the potential of the cloud for storing data and are benefiting from its cost-effective, easily accessed and secure storage solutions. But have you considered what potential benefits cloud-based phone services could have? Below we breakdown cloud-based phone services and how they could improve [...]

By | 2019-02-19T10:37:44+00:00 February 26th, 2019|All News|

SonicWall estimates huge cost of ransomware attacks in 2019

SonicWall estimates huge cost of ransomware attacks in 2019 According to estimates from cybersecurity firm SonicWall, the global cost of redeeming sensitive information stolen by criminals in ransomware attacks could exceed USD 11.5 billion in 2019. https://blog.barkly.com/ransomware-statistics-2018 shows that costs for data recovery can be as high as USD 3.9 million, and 1 in 10 [...]

By | 2019-02-19T10:28:36+00:00 February 22nd, 2019|All News|

Will artificial intelligence help eliminate telecoms fraud?

Will artificial intelligence help eliminate telecoms fraud? The single biggest threat to the telecoms industry is fraud, costing the profession an estimated £22 billion in 2017 alone, according to the Communications Fraud Control Association. As well as having a huge impact on finances, this level of fraud can also majorly affect an industry’s reputation. When [...]

By | 2019-02-19T10:02:31+00:00 February 19th, 2019|All News|

Top ways to improve worker satisfaction in your contact center

The top ways to improve worker satisfaction in your contact center When we think of a satisfying call center experience, we immediately envision the customer quickly getting through to an agent and having their issue resolved with no communication barriers. While this is an excellent goal for any business, it overlooks the fact that job [...]

By | 2019-01-14T15:18:30+00:00 January 24th, 2019|All News|

3 call centre mistakes that drive customers away

3 call centre mistakes that drive customers away In a modern economy where unique technological solutions are being applied to age-old problems, the success of a business depends more than ever on its ability to enhance customer experience through innovative new methods. One area that is ripe for an increased focus on technology that improves [...]

By | 2018-12-17T10:36:13+00:00 December 31st, 2018|All News|