What 5G will mean for carriers Large carriers have been racing to make announcements about their progress in relation to the imminent arrival of 5G. Standards are beginning to emerge and mobile network operators are capitalising on the opportunity to own the 5G space and get ahead of the competition. This means carriers must adopt [...]
Are smartphones essential for the modern work force? Over the last decade, workplaces have embraced digitisation at a higher rate than ever before, covering a range of areas from finance to document management. However, when it comes to business telecommunications, companies need to consider the changing workforce and the use of smartphones. Traditional communication methods [...]
What is web real time communication?: A beginners guide The telecommunications sector is a fast-moving place when it comes to effective business solutions. From VoIP systems to chatbots, there is a range of telecoms solutions that can drive better customer engagement. One of the more recent ones that many businesses are now using is Web [...]
What you need to know about toll fraud What is toll fraud? Toll fraud comes in may forms, the most common is a scheme where fraudsters make lots of international calls through expensive premium rate routes, fraudsters get a cut of the revenue after calling premium rate numbers. Although lots of frauds exist in the [...]
What are the business benefits of FWaaS? Your business firewall is essential for network security, irrespective of the size of your company. If your IT team struggles with continual firewall maintenance, or constantly needs to call in your managed firewall contractors, then upgrading to FWaaS (firewall as a service) could well be the solution you [...]
5 ways to lower the risk of toll fraud Telecommunications has become the backbone of the world economy. It plays a major role in disseminating information across the planet. However, it has also come with its fair share of challenges, one of which is toll fraud. What is toll fraud and what are the steps [...]
How to make your call centre very profitable Call centres are part of most big businesses. Yet many business leaders are sometimes rueful of the costs involved in running a contact centre and often think they are a profit drain. That is one of the reasons why so many businesses have outsourced call centres to [...]
Could a cloud-based phone service improve your business? Many businesses are unlocking the potential of the cloud for storing data and are benefiting from its cost-effective, easily accessed and secure storage solutions. But have you considered what potential benefits cloud-based phone services could have? Below we breakdown cloud-based phone services and how they could improve [...]
SonicWall estimates huge cost of ransomware attacks in 2019 According to estimates from cybersecurity firm SonicWall, the global cost of redeeming sensitive information stolen by criminals in ransomware attacks could exceed USD 11.5 billion in 2019. https://blog.barkly.com/ransomware-statistics-2018 shows that costs for data recovery can be as high as USD 3.9 million, and 1 in 10 [...]
Will artificial intelligence help eliminate telecoms fraud? The single biggest threat to the telecoms industry is fraud, costing the profession an estimated £22 billion in 2017 alone, according to the Communications Fraud Control Association. As well as having a huge impact on finances, this level of fraud can also majorly affect an industry’s reputation. When [...]
