3 Mistakes to avoid when developing web RTC apps

3 Mistakes to avoid when developing web RTC apps Web RTC (Real Time Communications) is currently taking digital transformation projects by storm. For anyone planning a digital transformation, understanding the implications of Web RTC will be extremely beneficial. By allowing web browsers and apps to communicate in real time, the benefits for a business are [...]

By | 2018-08-28T13:13:39+00:00 August 28th, 2018|All News|

What is Web RTC and its benefits?

What is Web RTC and its benefits? For anyone in the telecommunications industry, Web RTC is quickly becoming a hot topic. However, for anyone not in this industry, or who has been out of the loop for a while, this latest trend may just sound like another piece of technical jargon that can be avoided. [...]

By | 2018-08-16T13:34:07+00:00 August 16th, 2018|All News|

Web RTC – Join the digital revolution

Web RTC - join the digital revolution Do you need a way to streamline the service you offer to customers? Or are you looking for a way to maintain an edge over your competitors? Let Web RTC help and join the digital revolution within business. What is Web RTC? All sectors within business are undergoing [...]

By | 2018-07-27T12:10:39+00:00 July 30th, 2018|All News|

How can your business benefit from digital transformation?

How can your business benefit from digital transformation? For your business to maintain its position, you need to constantly evolve. Part of this involves embracing the changing technological landscape: in business, this is known as digital transformation. By planning and implementing a digital transformation, you can become more efficient and competitive. Digital transformation means that [...]

By | 2018-07-27T09:50:49+00:00 July 27th, 2018|All News|

How can your call centre benefit from Web RTC technology?

How can your call center benefit from Web RTC technology? When it comes to thinking about how Web RTC technology can be used within telecommunications, call centers are a great example. While this kind of system can be used in a range of business settings, the call center environment seems to really suit it. Of [...]

By | 2018-07-02T15:10:22+00:00 July 9th, 2018|All News|

The impact of your phone system on customer experience

The impact of your phone system on customer experience. In this age of the digital and e-commerce, an increasing amount of transactions take place online without us ever having to set foot in a physical store. In fact, according to Remarkety, in the UK $166 billion was spent online in 2016 alone (https://www.remarkety.com/global-ecommerce-trends-2016). Therefore being [...]

By | 2018-07-02T14:35:04+00:00 July 6th, 2018|All News|

Digital transformation: reassurance in the face of change

Digital transformation: reassurance in the face of change Adapting to the new digital world is vital for businesses and customers. Companies have obvious benefits to moving with social and technological trends, but clients often find rapid changes in interfaces and processes off-putting. As their DX (digital experience) evolves, they may question whether the core values [...]

By | 2018-07-02T14:04:17+00:00 July 2nd, 2018|All News|

Why your business needs to start planning a digital transformation

Why your business needs to start planning a digital transformation In this day and age, it can be hard for businesses to keep up with technology. Any computer that has been out five years will soon be out of date. Even so, it's important that all businesses think about their digital transformation. Every industry has [...]

By | 2018-06-20T14:18:32+00:00 June 22nd, 2018|All News|

The most important WebRTC trends in 2018

The most important WebRTC trends in 2018 The IT world is known for its notoriously fast pace of change: disruptive technologies can subvert and transform entire industries seemingly overnight. One of the most exciting trends in recent years has been the rapid expansion and development of WebRTC (standing for web real-time communications). Experts predict market [...]

By | 2018-06-20T13:57:58+00:00 June 20th, 2018|All News|

3 easy steps to enhancing your customer’s journey through Web Real Time Communications

Enhancing your customer's journey through WebRTC. The technological world is growing and changing at a rate quicker than anyone could have imagined in the past. So much so, that if something is more than 5 years old it can begin to feel outdated. Businesses have to compete to give their customers the best experience and [...]

By | 2018-06-01T14:33:47+00:00 June 1st, 2018|All News|