Getting ready for GDPR – it’s almost here!
As most business owners will be aware by now, the new GDPR regulations come into effect in May of this year. Although that seems a time away still, it will be here before you know it! If you still have some things to sort out to be ready, or worse yet haven’t started to prepare at all, now is the time to really push on. Being fully compliant once GDPR kicks in will help you avoid any hefty fines or penalties for non-compliance.
Here are a few key things to think about when getting your business GDPR ready.
Get set to make your data anonymous
One of the main areas that GDPR will regulate is the data your business holds on customers and how that is stored. The security of data within a company is one of the main factors that the new regulations will target specifically.
Under GDPR, your company will need to anonymise any data that it holds where express consent has not been given by the person the data relates too. This relates not only to the storage of any data but also the sharing of it. Naturally, all businesses need to be aware of this but especially larger ones that hold bigger data sets on file. This will also relate to call recording where this anonymity must also be practised if express consent has not been given beforehand.
Requests for data
Another area of new GDPR law that you need to be aware of is the portability of data. Under this, any consumer can ask for a copy of the data your business holds on them in a standard electronic format. Although this should actually make it easier for all concerned, all businesses need to have this ready to provide on request after May 2018.
Know what will be allowed for call recording
A key part of getting ready to comply with GDPR for call recording purposes is knowing what circumstances you can use it in and what procedures you need to follow. Make sure you or a member of staff has a really thorough knowledge of how GDPR affects call recording in your business so you have everything in place come May.
As you can see, there are lots of things to think about when it comes to GDPR and telecoms. Take action today to make sure all your bases are covered and avoid any nasty shocks post-May, call us now on 01625 466600 to discuss your requirement