Why Web RTC is a must for productive workplaces.

Why Web RTC is a must for productive workplaces Productivity in the workplace is a hotter topic than it's ever been, with the need for a team and workforce that can achieve goals, work autonomously and achieve projects a must for the modern office or company. This is twofold with businesses that opt for flexible [...]

By | 2018-07-13T11:10:17+00:00 July 17th, 2018|All News|

How can your call centre benefit from Web RTC technology?

How can your call center benefit from Web RTC technology? When it comes to thinking about how Web RTC technology can be used within telecommunications, call centers are a great example. While this kind of system can be used in a range of business settings, the call center environment seems to really suit it. Of [...]

By | 2018-07-02T15:10:22+00:00 July 9th, 2018|All News|

The impact of your phone system on customer experience

The impact of your phone system on customer experience. In this age of the digital and e-commerce, an increasing amount of transactions take place online without us ever having to set foot in a physical store. In fact, according to Remarkety, in the UK $166 billion was spent online in 2016 alone (https://www.remarkety.com/global-ecommerce-trends-2016). Therefore being [...]

By | 2018-07-02T14:35:04+00:00 July 6th, 2018|All News|

Digital transformation: reassurance in the face of change

Digital transformation: reassurance in the face of change Adapting to the new digital world is vital for businesses and customers. Companies have obvious benefits to moving with social and technological trends, but clients often find rapid changes in interfaces and processes off-putting. As their DX (digital experience) evolves, they may question whether the core values [...]

By | 2018-07-02T14:04:17+00:00 July 2nd, 2018|All News|

Why your business needs to start planning a digital transformation

Why your business needs to start planning a digital transformation In this day and age, it can be hard for businesses to keep up with technology. Any computer that has been out five years will soon be out of date. Even so, it's important that all businesses think about their digital transformation. Every industry has [...]

By | 2018-06-20T14:18:32+00:00 June 22nd, 2018|All News|

The most important WebRTC trends in 2018

The most important WebRTC trends in 2018 The IT world is known for its notoriously fast pace of change: disruptive technologies can subvert and transform entire industries seemingly overnight. One of the most exciting trends in recent years has been the rapid expansion and development of WebRTC (standing for web real-time communications). Experts predict market [...]

By | 2018-06-20T13:57:58+00:00 June 20th, 2018|All News|

3 easy steps to enhancing your customer’s journey through Web Real Time Communications

Enhancing your customer's journey through WebRTC. The technological world is growing and changing at a rate quicker than anyone could have imagined in the past. So much so, that if something is more than 5 years old it can begin to feel outdated. Businesses have to compete to give their customers the best experience and [...]

By | 2018-06-01T14:33:47+00:00 June 1st, 2018|All News|

Choosing the right telecoms partner & GDPR

What effect will GDPR have on telecoms? With the rules governing how businesses are legally obliged to handle data changing soon courtesy of the EU, the introduction of the General Data Protection Regulation (GDPR) is set to radically alter and strengthen data protection for the consumer, while also monitoring personal data being exported outside the [...]

By | 2018-05-21T14:11:22+00:00 May 21st, 2018|All News|

What is Web RTC and how can it be used?

What is Web RTC and how can it be used? A current hot topic in the world of telecommunications is Web RTC. A real step forward in terms of telecoms history, this innovative product is changing the telecommunications landscape. Although first released in 2011, it is in recent years that Web RTC has made a [...]

By | 2018-05-14T16:01:16+00:00 May 14th, 2018|All News|

From P2P to VPN: a brief look at WAN systems

From P2P to VPN: a brief look at WAN solutions A wide area network (WAN) can be extremely beneficial to businesses with two or more business locations. Basically, a WAN consists of a network that connects several local area networks (LANs). Within the business environment a WAN could consist of connections to a company HQ [...]

By | 2018-04-23T15:59:42+00:00 May 3rd, 2018|All News|