Read the latest from our blog!

July 2018

Why Web RTC is a must for productive workplaces.

By | 2018-07-13T11:10:17+00:00 July 17th, 2018|All News|

Why Web RTC is a must for productive workplaces Productivity in the workplace is a hotter topic than it's ever been, with the need for a team and workforce that can achieve goals, work autonomously and achieve projects a must for the modern office or company. This is twofold with businesses that opt for flexible [...]

How can your call centre benefit from Web RTC technology?

By | 2018-07-02T15:10:22+00:00 July 9th, 2018|All News|

How can your call center benefit from Web RTC technology? When it comes to thinking about how Web RTC technology can be used within telecommunications, call centers are a great example. While this kind of system can be used in a range of business settings, the call center environment seems to really suit it. Of [...]

The impact of your phone system on customer experience

By | 2018-07-02T14:35:04+00:00 July 6th, 2018|All News|

The impact of your phone system on customer experience. In this age of the digital and e-commerce, an increasing amount of transactions take place online without us ever having to set foot in a physical store. In fact, according to Remarkety, in the UK $166 billion was spent online in 2016 alone (https://www.remarkety.com/global-ecommerce-trends-2016). Therefore being [...]

Digital transformation: reassurance in the face of change

By | 2018-07-02T14:04:17+00:00 July 2nd, 2018|All News|

Digital transformation: reassurance in the face of change Adapting to the new digital world is vital for businesses and customers. Companies have obvious benefits to moving with social and technological trends, but clients often find rapid changes in interfaces and processes off-putting. As their DX (digital experience) evolves, they may question whether the core values [...]

June 2018

Why your business needs to start planning a digital transformation

By | 2018-06-20T14:18:32+00:00 June 22nd, 2018|All News|

Why your business needs to start planning a digital transformation In this day and age, it can be hard for businesses to keep up with technology. Any computer that has been out five years will soon be out of date. Even so, it's important that all businesses think about their digital transformation. Every industry has [...]

The most important WebRTC trends in 2018

By | 2018-06-20T13:57:58+00:00 June 20th, 2018|All News|

The most important WebRTC trends in 2018 The IT world is known for its notoriously fast pace of change: disruptive technologies can subvert and transform entire industries seemingly overnight. One of the most exciting trends in recent years has been the rapid expansion and development of WebRTC (standing for web real-time communications). Experts predict market [...]

3 easy steps to enhancing your customer’s journey through Web Real Time Communications

By | 2018-06-01T14:33:47+00:00 June 1st, 2018|All News|

Enhancing your customer's journey through WebRTC. The technological world is growing and changing at a rate quicker than anyone could have imagined in the past. So much so, that if something is more than 5 years old it can begin to feel outdated. Businesses have to compete to give their customers the best experience and [...]

May 2018

Choosing the right telecoms partner & GDPR

By | 2018-05-21T14:11:22+00:00 May 21st, 2018|All News|

What effect will GDPR have on telecoms? With the rules governing how businesses are legally obliged to handle data changing soon courtesy of the EU, the introduction of the General Data Protection Regulation (GDPR) is set to radically alter and strengthen data protection for the consumer, while also monitoring personal data being exported outside the [...]

What is Web RTC and how can it be used?

By | 2018-05-14T16:01:16+00:00 May 14th, 2018|All News|

What is Web RTC and how can it be used? A current hot topic in the world of telecommunications is Web RTC. A real step forward in terms of telecoms history, this innovative product is changing the telecommunications landscape. Although first released in 2011, it is in recent years that Web RTC has made a [...]

From P2P to VPN: a brief look at WAN systems

By | 2018-04-23T15:59:42+00:00 May 3rd, 2018|All News|

From P2P to VPN: a brief look at WAN solutions A wide area network (WAN) can be extremely beneficial to businesses with two or more business locations. Basically, a WAN consists of a network that connects several local area networks (LANs). Within the business environment a WAN could consist of connections to a company HQ [...]